Digital Transformation Director
Location: Southend, Essex – Hybrid Working (UK-wide travel required)
Reporting to: Chief Executive Officer
The Opportunity
We are recruiting for an experienced Digital Transformation Director to join an established organisation undergoing a significant period of business development and transformation. This is a newly created senior leadership position, reporting directly to the CEO, with responsibility for shaping and delivering the organisation's digital transformation strategy.
The successful candidate will play a key role in ensuring technology, digital systems and data are used effectively to support these objectives. This is a strategic leadership position rather than a hands-on technical role. We are looking for someone who can understand complex business challenges, identify opportunities for improvement and deliver meaningful change across a large organisation.
Key Responsibilities
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Develop and lead the organisation's digital transformation strategy, ensuring alignment with wider business objectives.
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Work closely with the CEO and Executive Team to identify and prioritise digital investment and improvement opportunities.
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Lead major digital transformation and technology-enabled change programmes across multiple business functions.
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Improve operational efficiency through automation, system integration and more effective use of data.
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Ensure digital investment delivers measurable improvements in performance, profitability and service delivery.
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Support the development of new services and operating models through effective digital solutions.
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Reduce duplication across systems and processes, improving consistency and collaboration between departments.
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Establish clear priorities, governance and performance measures for transformation programmes.
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Work with senior stakeholders across the organisation to ensure successful implementation and adoption of change.
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Support longer-term business growth through scalable and sustainable digital solutions.
Skills and Experience
We are looking for an established senior digital or transformation leader who can demonstrate:
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Significant experience leading large-scale digital transformation or technology-enabled change programmes.
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Previous experience working at Director, Executive or equivalent senior leadership level.
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A proven track record of delivering measurable operational improvements, cost efficiencies or commercial benefits.
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Experience working within complex, multi-site or service-led organisations.
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Strong commercial awareness, with the ability to assess investment priorities and demonstrate return on investment.
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Experience improving business processes through automation, digital systems and data.
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The ability to communicate technical concepts clearly to non-technical stakeholders.
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Strong leadership, stakeholder management and change management skills.
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Experience working closely with executive teams and influencing strategic business decisions.
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A practical and collaborative approach, with the ability to lead people through significant organisational change.
The Role
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This position offers the opportunity to take ownership of a significant transformation programme within an established national organisation.
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You will have direct access to the CEO and Executive Team, with the influence to shape how digital technology supports operational delivery and future business growth.
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The focus will be on delivering practical improvements that make a measurable difference, rather than implementing technology simply for the sake of change.
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The role is based in Southend, Essex, with hybrid working arrangements and UK-wide travel required