Overview:
The Internal Sales Account Co-Ordinator is responsible for the co-ordination of the internal processes to achieve specified customer deliveries and the targeted margin. This includes the co-ordination, accuracy and on time delivery of the customer quotations and sales orders, timely and accurate input of system (Sage 200/CRM) data. The creation and reporting of performance information for both internal and customer requirements. Liaise with internal departments including procurement and warehouse to achieve all customer SLA requirements. Demonstrate a customer-focused approach at all times, with proven experience in buying and sourcing to proactively identify opportunities, meet customer needs, and ensure solutions align with customer expectations.
Responsibilities:
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Ensure processes are aligned with Company targets and objectives along with customer requirements
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Customer meetings/ conference calls are proactively approached with an agenda. Information and reports are readily available and accurate. Clear and concise communication with customer questions/ issues are dealt with promptly. Customer Communication structure is exercised effectively to ensure all information requirements are coordinated (Daily, Weekly, Monthly).
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Work within the team to maintain clear responsibility and accountability to deliver current and future growth. Play an active role in the creation and maintenance of a Sales Pipeline.
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Develop a good understanding of how the customer business functions with knowledge of their business strategy and growth plans. Understand how their business processes operate and how the company could help and support. Identify sales opportunities and proactively sell the company solution
Knowledge & Skills:
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Sales and Procurement Experience
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Industrial Sales Knowledge
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Quality and Business Operating Systems
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Relevant Legislation and Compliance
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Commercial Acumen
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Effective Communication Skills
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Problem-Solving Skills
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Decision-Making Skills
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GCSE Mathematics (Grade 4/C or above, or equivalent)
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Microsoft Excel Proficiency
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MRO Product Knowledge
Our Referral Incentive:
Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from us you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
We offer a £500 referral if you introduce someone we place - see our website for details We regret that this client is not prepared to sponsor work permit or work permit transfer applications. Candidates must be able to prove their eligibility to work in the UK
