Internal Sales Administrator
Location: Elland
Salary: £28,000 - £33000 dependant upon experience
Hours: Monday to Friday, 40 hours per week
Job Type: Full-time, Permanent
Are you a confident, organised customer service or sales support professional who enjoys being part of a busy,
friendly team?
We’re recruiting on behalf of an established engineering business in Elland that is looking for an Internal Sales Administrator to join its team.
This is a varied role where you'll be at the heart of the customer journey, supporting customers from initial enquiry and quotation through to order processing and delivery. You’ll work closely with sales, production and other internal teams to make sure customers receive a responsive, reliable service.
If you enjoy building relationships, keeping things organised and working in an environment where people are encouraged to contribute ideas, this could be a great next move.
What you’ll be doing
Handling incoming customer enquiries by telephone and email
Processing customer orders accurately using Sage
Preparing and sending customer quotations
Keeping customers updated on orders, pricing and delivery times
Building positive, professional relationships with customers
Processing customer payments in line with company procedures
Liaising with sales, production and other internal departments to ensure orders run smoothly
Resolving day-to-day customer queries and helping to find solutions
Maintaining accurate customer and order records
Supporting the wider team to deliver an excellent customer experience
What we’re looking for
Ideally, you'll have around 3-5 years' experience within customer service, internal sales, sales administration or sales support.
Experience within an engineering, manufacturing, technical or industrial environment would be beneficial, although we're equally interested in people with strong transferable experience.
You’ll also need:
Excellent communication skills and a genuinely customer-focused approach
Strong organisation and attention to detail
Confidence speaking with customers over the phone
The ability to manage several priorities at once
A proactive, team-focused attitude
Experience using Sage would be an advantage
What’s on offer
£28 -£33,000 salary, depending on experience
Monday to Friday working
40-hour working week
20 days' holiday plus bank holidays
Company pension
Employee Share Purchase Plan
The opportunity to join an established engineering business where customer service is genuinely valued
A varied position with plenty of interaction across the business
Interested?
If you have experience in customer service, sales administration or internal sales and you're looking for a role where you can become a valued part of a close-knit team, we'd love to hear from you.
Apply today for immediate consideration.
INDAB
