Housing Officer
Location: Buckinghamshire
Salary: £35,610
Hours: 40 hours per week, Monday to Friday, on a rotating shift pattern of either 8:00am–4:30pm or 12:30pm–9:00pm.
Contract Type: Permanent
Purpose of the Role
Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Buckinghamshire area.
The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures.
Duties and Responsibilities
Supporting Service Users
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Manage a caseload of Service Users.
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Conduct dispersals, inductions, and welfare checks.
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Signpost SUs to local services (e.g., healthcare, shops).
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Arrange and support transport or relocation as needed.
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Ensure the health, safety, and timely move-on of Service Users.
Managing Properties
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Conduct monthly inspections and arrange necessary maintenance.
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Prepare properties for re-occupation or hand back to landlords.
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Maintain compliance with health and safety standards.
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Ensure minor repairs are completed and inventory is managed.
Required Skills
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Experience as a Housing Officer or similar role.
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Awareness of diverse cultures and backgrounds.
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Empathetic, adaptable, and resilient.
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Strong problem-solving and communication skills.
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Well-organised with effective planning abilities.
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Able to work independently and as part of a team.
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Full UK driving licence required.
Benefits
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25 days annual leave plus bank holidays
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Health Membership
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Life cover
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6-month probation period
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4% employer and 4% employee pension contribution
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Laptop, phone, and other equipment as needed
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Employee Assistance Programme
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Referral scheme
The successful candidate will be required to undergo a satisfactory DBS check, in accordance with the responsibilities of the role.
Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today
