We are currently recruiting for two experienced Housing Options Officers to support a busy Housing Options service with increasing homelessness demand. These are contract opportunities offering hybrid working, with approximately one day per week in the office, subject to service requirements. We are looking for fully competent Housing Options Officers who can manage homelessness cases from initial assessment through to final decision, with minimal supervision.
The Role
·Manage a caseload of approximately 35+ homelessness applications, progressing cases from initial triage through to final decisions.
·Conduct detailed homelessness assessments, investigations and client interviews in accordance with relevant legislation.
·Apply the Housing Reduction Act 2017 and Part VII of the Housing Act 1996 across prevention, relief and main housing duty cases.
·Assess the five statutory homelessness tests and make legally robust decisions based on individual circumstances.
·Prepare and issue Section 184 decision letters, ensuring decisions are supported by relevant legislation and case law.
·Develop and manage Personalised Housing Plans, identifying appropriate prevention and relief actions.
·Assess temporary accommodation requirements and make recommendations in line with statutory duties.
·Liaise with GPs, mental health services, probation teams and other agencies to obtain information and progress complex cases.
·Participate in telephone duty rotas, responding to homelessness enquiries and managing new applications.
Key Requirements
·Significant experience working as a Housing Options Officer or Homelessness Officer within a local authority.
·Proven experience managing homelessness cases from initial assessment through to final statutory decisions, rather than prevention work alone.
·Strong working knowledge of the Housing Reduction Act 2017, Housing Act 1996 Part VII and relevant homelessness case law.
·Experience conducting detailed homelessness investigations and applying the five statutory homelessness tests.
·Demonstrable experience drafting and issuing Section 184 decision letters independently.
·Experience managing prevention, relief and main duty cases, including Personalised Housing Plans.
·Ability to manage a substantial caseload of approximately 35 or more active cases with minimal supervision.
·Experience assessing temporary accommodation duties and working with vulnerable households and external agencies.
What You Need to Do Now
If you are interested in this Housing Options Officer role and meet the criteria above, please click APPLY NOW and send us your application today.
If you do not hear from us within 48 hours of applying, your application has been unsuccessful.
Footnote
If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Options Officers, Homelessness Prevention Officers, Housing Needs Officers and Homelessness Team Leaders across the UK and would be pleased to speak with you confidentially.
Even if you are currently satisfied in your role, we welcome calls from housing options and homelessness professionals looking to build future connections.
For more information, call Zubair at Carrington West on (phone number removed).
By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us
