Aatom Recruitment is looking for Assistant Accommodation Officer on behalf of a Local Authority.
Job Title: Assistant Accommodation Officer
Contract Duration: 6 Months
Hours Per Week: 37
MAIN ACCOUNTABILITIES
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To provide effective support to the accommodation service within the Accommodation Team, including photocopying, scanning, filing, general data input, use of excel spreadsheets, production of reports, etc. forwarding/returning mail.
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To accurately record information on the Housing Management (CRM), Huume and other council systems
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To support the asset and finance officers in obtaining and providing information, data and reports
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To manage the Accommodation Inbox and calendar.
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To prepare sign up paperwork promptly and accurately and record these on the system once complete
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Support residents and officers to raise any repair issues.
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To support officers to achieve a good level of rent and service charge recovery.
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To track and reconcile the void properties and produce daily updates to other service users
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Utilise IT systems to update and record information required according to guidance and established procedures. Ensure customer and management information is accurate and up to date at all times.
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Manage electronic filing systems.
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Support the Accommodation Lead to organize training sessions, team meeting agendas etc.
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As a customer focused role, be able to communicate with our customers at the agreed level
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To undertake any training and development as required.
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To contribute to the delivery of the Council’s priorities.
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To comply fully with the Council’s Equal Opportunity Policy.
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To comply fully with the Council’s Health and Safety at Work Policy.
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To assist as required in the Council’s Emergency Plan.
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To comply fully with the Council’s IT Security Policy.
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To share the Council’s commitment to safeguarding and promoting the welfare of children and vulnerable adults, complying with all safeguarding Policies.
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To contribute to the Council’s emergency plan and respond as required to emergencies including working at rest centres outside of the normal working day.
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Commitment to the Council’s Strategic Plan
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To undertake other duties commensurate with the grade of the post
