We are currently seeking an Administrator/Contact Centre Operator for a role based in the central Stockport area. This role is administration focused, in addition to customer service and inbound call centre duties.
This is a full-time position with an immediate start available. Working hours are Monday to Friday, (Apply online only).
It is an ongoing, full-time role with the possibility of permanency.
Duties and Responsibilities
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Handling customer queries by telephone as well as emails and portals.
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Data entry and updating the work log.
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Managing bookings and responding to email queries.
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All other administrational tasks as required.
Candidate Specification
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Confident, clear telephone manner with excellent communication and interpersonal skills.
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Excellent administrational, data entry and computer skills.
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Attention to detail.
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Confidence to work well in a fast-paced environment.
Previous experience in a customer facing role (such as within retail, hospitality or similar where you have provided customer-support) is a strong advantage. Full, ongoing training and support is provided
