We have been instructed to recruit an experienced European Road Freight Operator to join our client’s Felixstowe operation. This is an exciting opportunity to join a leading independent transport company that prides itself on providing first-class European road haulage and international freight services to its clients.
The ideal candidate will have the following skills and attributes:
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Proven experience working as a European Road Freight Forwarder, or similar experience within the industry
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Strong industry knowledge and technical expertise
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A good understanding of rates, customers and suppliers within the European road freight sector
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Excellent negotiation skills
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Outstanding customer service skills, with a professional approach to both suppliers and customers
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The ability to work on their own initiative, as well as part of a team
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An additional European language would be advantageous; however, it is not essential
Skills & Experience Required:
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Arranging and managing European road freight shipments, including part loads and full loads.
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Planning and coordinating trailer movements efficiently, ensuring collections and deliveries are monitored and completed appropriately
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Preparing accurate and competitive customer quotations
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Negotiating rates and service options with hauliers, agents and European partners
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Managing and supporting a portfolio of customers, including liaising with and updating them throughout the shipment process and handling queries or issues as appropriate
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Building strong business relationships with customers, hauliers and internal teams
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Ensuring all shipment details, costs, charges and customer records are accurately maintained and updated
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Resolving delays, service issues and supplier problems
