Are you an experienced Service Advisor looking for a busy role where your customer service skills and workshop knowledge genuinely make a difference? We are recruiting for a Service Advisor to join our client’s established team in Brentwood, Essex, supporting the day-to-day running of the service department while delivering an exceptional experience for every customer.
Benefits:
Competitive basic salary up to £35,000 depending on experience
Achievable OTE of £38,000
Bonus opportunity to reward your performance
Monday to Friday working pattern, 8am to 6pm
Supportive working environment within a well-run service teamDuties:
Manage customer service enquiries and act as the main point of contact throughout the service process
Accurately book in vehicles, record requirements and ensure jobs are clearly planned for the workshop
Provide helpful updates on progress, timelines and any recommended work
Build strong relationships with customers to encourage repeat business and referrals
Ensure all documentation is completed correctly and in line with dealership standards
Support the service department with effective scheduling and communicationRequirements:
Previous experience as a Service Advisor within a franchised dealer, independent or similar workshop setting
Strong customer service skills with the confidence to manage expectations
Good organisational ability and attention to detail
Clear communication skills and the ability to work well with technicians and management
Ability to upsell or recommend additional services in a professional and helpful manner
Relevant experience in a service administration role is essentialIf you are looking for a rewarding Service Advisor role with Monday to Friday hours and realistic earning potential, this is a great opportunity to take the next step. Apply now and find out how a successful service team can support your career development as a Service Advisor.
Service Advisor is a key part of this vacancy, and we would love to hear from you if you recognise yourself in the responsibilities and standards above.
Contact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering Brentwood and Essex, today to discover more about this fantastic opportunity.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today
