Customer Service Executive
Location: South Cambridge
Salary: £25,000-£26,000
Description: We are working on behalf of a highly respected and well-established organisation in South Cambridge who are looking to recruit a Customer Service Executive to join their friendly and professional team.
This is a fantastic opportunity for someone who enjoys delivering outstanding customer service and thrives in a fast-paced, office-based environment.
Key responsibilities will include:
Answering incoming telephone calls and responding to email enquiries
Managing queries via an internal ticketing system
Accurately recording client data on internal systems
Supporting clients with service bookings and appointments
Proactively assisting clients with purchasing decisions
Supporting the wider team with administrative duties
To be successful in this role, you will ideally have:
The want to work within an office-based role
A confident and professional telephone manner
Good written and verbal communication skills
Attention to detail
IT skills
A positive, proactive and team-focused approach
If this role looks of interest, please contact Megan. We endeavour to reply to every candidate, but if you haven’t heard from us within 10 days, please assume your application has been unsuccessful on this occasion
