CareerMakers Recruitment are working with a well-established manufacturing business in Accrington who are looking to appoint an experienced Sales Administrator to support their busy commercial team.
This is a varied position combining sales administration with account management responsibilities. You will act as a key point of contact for customers, ensuring a smooth process from enquiry through to delivery, while building strong, long-term relationships.
The Role
As Sales Administrator, you will provide comprehensive support to the sales function while taking ownership to ensure full compliance with UK regulations. You will act as a central link between sales, purchasing, production, and external regulatory bodies.
Key Responsibilities
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Manage a portfolio of customer accounts, acting as the main point of contact
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Process sales orders accurately and efficiently
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Prepare and follow up on quotations
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Liaise with production, logistics, and procurement teams to ensure timely delivery
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Handle customer enquiries, resolving issues promptly and professionally
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Maintain accurate records on CRM/ERP systems
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Support external sales managers with customer updates and reporting
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Monitor stock levels and delivery schedules
Systems & Stock Management
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Develop working knowledge of the MRP system (currently using 123 Insight)
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Assist with stock level monitoring based on sales forecasts and customer demand
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Support cross-departmental communication between sales, engineering, and operations
General Office Support
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Assist with ad hoc administrative duties
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Provide support to engineering when required
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Coordinate with contractors regarding repairs and maintenance
Qualifications/Experience
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Excellent communicator
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Proactive and a team player
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Understanding on how to use Excel, Word, PowerPoint
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Excellent organisational skills
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Relevant experience within an SME manufacturing facility preferred
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Previous experience in a sales/administrator role
About You
We are looking for a confident and detail-oriented professional who can take ownership of export compliance responsibilities.
You will have:
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Previous experience in a sales administration, internal sales, or account management role
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Experience within manufacturing, engineering, or a product-based environment preferred
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Strong organisational and multitasking skills
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Excellent communication and customer service abilities
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Good IT skills (Excel, CRM/ERP systems such as SAP or Salesforce desirable)
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Proactive and able to work both independently and as part of a team
Working Hours: -
Monday - Thursday, 7:45am - 4:15pm
Friday, 7:45am - 1:45pm
Pay rate: £14.36
If you are interested in the role, and have the relevant experience please apply with your CV
