Key responsibilities include:
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Handle customer enquiries on the phone, face to face and by email.
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Take new booking orders.
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Data entry on CRM system – ensuring accuracy and efficiency.
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Take card payments using secure portal and PayByLink.
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Issue work to drivers and calmly deal with service issues as they arise.
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Welcome, induct and host visitors.
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Administrative support throughout the business.
About you
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You enjoy helping people and are confident in building strong, trusting relationships.
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You’re comfortable chatting with customers over the phone, email, or face-to-face.
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You have a strong work ethic and like knowing your hard work is noticed and appreciated.
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You’re keen to be part of a welcoming team where everyone gets along and enjoys working together.
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You’re open to learning new things and bring a positive, friendly attitude to work
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You take pride in what you do and pay attention to the small details.
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You pick things up quickly and like tackling challenges head-on.
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You work well with others and thrive working in a collaborative team.
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The office is in a semi-rural location, so having your own transport is important.
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Marketing and events experience would be beneficial.
Key skills:
- Competent MS office skills, including Outlook, Word & Excel
