Platinum Travel Recruitment are collaborating with a fabulous travel company who are now seeking Customer Service Travel Consultant to join the team, full or part time.
If you are from a tour operator or travel agent with great customer service skills seeking a rewarding career with a forward thinking travel company this is the role for you.
Customer Service Travel Consultant Duties
-
Amending travel bookings and managing or responding to special requests.
-
Responding to customer enquiries by email and telephone.
-
Proactively handling customer requests and resolving any customer issues that may arise.
-
Responding to customer reviews and addressing any issues raised.
-
Translating accomodation descriptions, website content and marketing materials from English into their native language.
-
Undertaking other reasonable duties as required to support the proper performance of the role.
Customer Service Travel Consultant – Essential Requirements:
-
Previous experience within the travel industry is essential, living within easy reach of the office.
-
Fluency in French or Dutch would be highly desirable, although this is not mandatory.
-
Excellent customer service and communication skills.
-
The ability to work independently, proactively resolve issues and manage customer requests effectively.
Customer Service Travel Consultant – Benefits
