Housing Support Officer
Make a Real Difference Every Day
As a Housing Support Officer in Reigate, you'll help vulnerable people overcome addiction, secure stable housing and rebuild their lives. You'll see incredible transformations firsthand – from people in recovery finding jobs and homes, to families being reunited.
“I didn’t have a reason to change before but thanks to Transform, now I do” – Jon, a Transform client
Salary – £28,000 per annum + benefits
Location – Reigate
Full time – 37 hours per week
It is essential that you have a full valid driving licence and use of your own car for business purposes. Successful candidates will be required to complete an Enhanced DBS check.
What You'll Be Doing
You'll join our friendly Reigate team of around 15 people, providing a high-quality service to clients across Reigate and East Surrey. You'll work with clients including those with mental health issues, offending histories, and those in recovery from substance misuse.
Your core responsibilities include:
Acting as keyworker to clients, helping them achieve their goals and live independently
Assisting with housing management activities, including repair monitoring, rent arrears support, and health and safety checks
Preparing rooms for new residents by assembling furniture and clearing rooms
What We're Looking For
We're looking for someone who can develop non-judgmental professional relationships with clients, with strong time management skills to deliver outcomes and meet deadlines. You'll complete a tailored induction programme including online training, in-person training and shadowing, and after two years you can go on to extended training courses, college courses, Open University degrees or professional qualifications.
You must have a full valid driving licence and use of your own car for business purposes. An Enhanced DBS check is required before starting.
About Transform Housing & Support
We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex and the London Borough of Sutton.
Why work at Transform
Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible.
Our benefits are great too and include:
28 days annual leave per annum, plus bank holidays (pro rata for part time)
An additional 1 day (pro rata) per annum wellbeing day
A defined contribution pension scheme
Training and development opportunities
Interest-free staff loans
Flexible working options
The opportunity to buy or sell up to five days annual leave per holiday year
Life assurance cover
Ready to Transform Lives?
Tick most boxes but not all? The best candidates rarely do. If you're excited by this role and can do most of what we're looking for, apply now - you could be exactly who we need.
We review applications as we receive them, so don't miss out.
Other things you need to know
At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we’re inclusive, so we want to hear from anyone who is great at what they do and who shares our values.
If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help.
You may have experience in the following: Housing Support Officer, Housing Support Worker, Support Worker, Project Worker, Keyworker, Floating Support Worker, Recovery Worker, Substance Misuse Worker, Tenancy Support Officer, Resettlement Worker, Homelessness Support Worker, Housing Officer
