I am looking for a temporary staff for 3- 6 months on a part-time basis (Wednesday, Thursday, and Friday).
This will be an EVH grade 4 post of repairs admin (£26,000 -30,000)
Day to day reactive repairs
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Deal with calls and enquiries relating to repairs.
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Raise pre or post inspections for Maintenance Officers and utilise their diaries for dealing with technical inspections.
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Process works orders through QL.
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Correspond and communicate with customers regarding repair work, for example access arrangements.
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Communicate effectively with Contractors regarding jobs.
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Deliver letters.
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Liaise with utility companies.
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Assist with keeping Asbestos register up to date.
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Assist Repairs Assistant with the processing of invoices
Void Management
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Assist the Housing Team by logging repairs after inspections are carried out.
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Monitor progress of voids daily and liaise with utility companies regarding Gas/Electricity problems, contractors and Allocations Officer to ensure voids are processed efficiently.
Other Duties
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Assist with reception duties as and when required.
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Ensure contractors working in Association’s properties work to the code of conduct.
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Attend training courses and participate in corporate activities and operation working groups as required by the Association.
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Taking minutes of meetings when required.
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Assist Property Services Assistant with organising EICRs/AGS and attending forced accesses for EICRs/AGS.
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Log complaints on QL.
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Assist Maintenance Officers with SHQS stock condition reports on ongoing basis
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Assist Head of Property Services and Property Services Assistant with update of Asprey Asset Management System.
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Assist with customer satisfaction surveys