Workshop Controller – Telford – Main Dealership - £35,000
Job Title – Workshop Controller
Salary - £35,000 Basic Salary Plus Bonus
Location – Telford
Our client in Telford has a fantastic opportunity for a Workshop Controller to join their busy workshop.
Workshop Controller Key Responsibilities:
Responsible for the efficiency and utilization of technicians
Ensuring the successful distribution of job cards through the workshop
All related administration is completed to an accurate standard
Ensure accurate & timely processing of all “job card write-ups” and job completion status on DMS
Pass all completed jobs to service costing/warranty/administration for invoicing whilst ensuring all work hours expended have been documented
Operate the workshop loading system, allocating jobs to the Technicians who are most suitable
Upsell to customers when appropriate and enjoy hitting both personal and department targets
Allocate and manage work across the workshop team
Monitor vehicle progress and ensure jobs are completed on time
Carry out quality checks and ensure high standards are maintained
Liaise with technicians, service advisors, and customers
Support and motivate the workshop team
Ensure health and safety procedures are followed
Help maximise workshop efficiency and productivityMinimum Requirements as a Workshop Controller in Telford:
Be a true service professional who is an excellent communicator and leader who has a desire to build a career with this well-respected dealer group and world-renowned brand
Experienced Workshop Controller with an outgoing professional manner who copes well under pressure and provides a service of excellence
You will need to have experience gained in a main dealer Service Department
Previous experience in a Workshop Controller or senior technician/senior service advisor
Strong automotive knowledge and technical understanding
Excellent organisational and communication skills
Ability to manage a busy workload and meet deadlines
Strong attention to detail and commitment to quality
Full UK driving licenceIf you want to hear more about the Workshop Controller role, please send us your CV
Workshop Controller – Telford – Main Dealership - £35,000 + Bonus
