We are recruiting for a Client Liaison Officers to work within their Customer Services Team. This is a full-time role, with the option of hybrid working, based in Staines Upon Thames.
Client Liaison Officers provide essential administrative support in processing accreditation case work from initial customer enquiry to maintenance of accreditation at a pace, quality and cost which meets customer expectations and business objectives. objectives.
This customer service and administrative role is a key interface between our customers, technical staff, sub-contractors and the public.
As a Customer Liaison Officer, you will:
Coordinate visit arrangements
Provide customers with visit confirmations and quotes
Coordinate and book travel arrangements
Progress accreditation casework in line with company process and policy
Maintain and update databases
Respond to internal and external enquiries
Perform general administration tasks
Support other teams and departments
Assist in organising meetingsIt is expected that the successful candidate will:
Have excellent customer service skills
Display accurate written and clear verbal communication skills
Have demonstrable experience of working as part of a team
Be able to prioritise workload to meet deadlines
Have good knowledge of Microsoft Office softwareIf you have passion service, please get in touch
