About the Role:
Our client is looking for an organised and proactive Transport Clerk to join the transport team at our Peterborough operation.
Working within a busy general haulage and Palletways network environment, you will play an important role in coordinating daily transport operations, supporting drivers and ensuring deliveries are managed efficiently and professionally.
This is a hands-on role that would suit someone with previous experience in transport administration, logistics or a transport office environment, although candidates with strong organisational and customer service skills will also be considered.
Key Responsibilities:
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Booking deliveries into customer delivery points and coordinating delivery schedules
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Tracking drivers and monitoring vehicle movements throughout the day
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Communicating with drivers to provide updates and resolve any operational issues
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Briefing drivers before departure and ensuring they have the required information for their routes
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De-briefing drivers when they return and capturing relevant delivery or operational information
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Handling incoming telephone calls and responding to customer queries professionally
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Liaising with customers, drivers and internal teams to resolve delivery issues
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Supporting the day-to-day running of the transport operation
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Updating transport systems and maintaining accurate records
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Assisting with general transport administration as required
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Working within the requirements and processes of the Palletways pallet network
We're looking for someone who is:
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Organised and able to manage multiple tasks in a busy environment
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Confident communicating with drivers, customers and colleagues
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Comfortable working in a fast-paced transport environment
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Customer-focused with good telephone manner
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Proactive and able to solve problems quickly
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Accurate with administration and record keeping
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A good team player who can work under pressure
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Ideally experienced within transport, logistics, haulage or pallet networks
Working Hours:
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Monday to Friday
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8:30am – 5:30pm
What We Offer:
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£32,500 per annum
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21 days' annual leave + Bank Holidays
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Monday–Friday working pattern
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Opportunity to work within an established general haulage and Palletways operation
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A varied role with genuine involvement in the day-to-day transport operation
