Customer Services Administrator – Birchwood – Temporary to Permanent - £14ph
We are seeking a highly organised and proactive Customer Services Administrator to join this global organisation on a temporary to permanent basis.
This is a key role within the operation, acting as the first point of contact for UK customers.
Key Responsibilities:
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Act as the primary point of contact for customers, handling various queries daily.
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Managing live chat and social media queries.
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Answering inbound customer phone calls.
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Handling various customer complaints.
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Liaising with stakeholders, managing requests.
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Support the wider team with general administrative duties
Requirements:
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Previous customer service-based experience.
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Excellent telephone manner.
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Excellent company benefits, free lunch daily, hybrid working model, Christmas party etc
Ready to apply?
For further information about this opportunity please call Katie at Forrest Recruitment for a confidential discussion – (phone number removed). Alternatively, please forward your CV for immediate consideration, I look forward to hearing from you
