Supplies Co-ordinator, Elstree WD6, £14.42 ph
We’re looking for a Supplies Co-ordinator to support the smooth delivery of services, ensuring clients have the supplies they need, exactly when they need them. In this vital role, you’ll help keep healthcare services running efficiently by coordinating orders, tracking deliveries, and resolving supply issues. By reducing downtime and ensuring customers receive a reliable service, you’ll contribute to a robust operation that ultimately supports exceptional patient care.
What You’ll Be Doing
Coordinate supplies for the business
Act as the first point of contact for all supply-related queries via phone and email
Process client orders using online ordering systems
Use internal ticketing systems to assign, coordinate and complete jobs
Track deliveries from internal distribution drivers and third-party courier companies, including international shipments
Expedite urgent orders and work with warehouse teams to ensure supplies are delivered in full and on time
Support the warehouse team with returns and investigate and resolve supply-related complaints
Maintain and update supply management systems to ensure accurate client billing
Work closely with Sales & Service teams, Contract Managers and Account Managers to resolve customer issues
Liaise with regional laboratories, suppliers and colleagues across the wider business
Escalate serious issues or complaints to management when required
Produce daily, weekly and monthly reports for stakeholders
Contribute to continuous service improvement through effective communication and problem-solving
What We’re Looking For
Experience in a supplies, logistics, customer service or coordination role
Strong organisational skills with excellent attention to detail
Confident communicator with strong written and verbal English skills
Ability to prioritise workloads and manage multiple tasks effectively
Comfortable working in a fast-paced environment and responding to urgent requests
Strong problem-solving skills with a proactive approach to customer service
A team player who can build positive relationships with internal and external stakeholders
Competent with Microsoft Office and computer-based systems
Professional, reliable and committed to delivering an exceptional customer experience
This is your chance to be part of a service that directly supports clinical teams and improves patient experience. If you thrive in a fast-paced environment, enjoy problem-solving, and want a role with real purpose, this temporary job is for you.
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