Wolverhampton | £30,000 per annum | Full-Time, Permanent
Are you an experienced Care Coordinator or Field Care Supervisor looking to take the next step within complex care?
We are looking for a Complex Care Coordinator to join a growing healthcare provider in Wolverhampton, supporting the delivery of specialist community care packages across the West Midlands.
You'll play a key role in keeping complex care packages running smoothly, combining rota coordination and day-to-day operations with regular field visits, staff supervisions and client reviews.
This is a varied position where no two days are quite the same, making it ideal for someone who enjoys problem-solving, building relationships and working in a fast-paced care environment.
What's on offer?
Salary of £30,000 per annum
Full-time, permanent position
Free on-site parking
Ongoing training and professional development
Support from an experienced operational and clinical team
Clear opportunities to progress into senior and management positions
Varied role combining office-based coordination and field work
The role
As Complex Care Coordinator, you'll support community-based packages for adults and children with complex health needs, including tracheostomy care, ventilation, PEG feeding, spinal injuries and acquired brain injuries.
Your responsibilities will include:
Creating and managing staff rotas to ensure care packages remain fully covered
Coordinating with clients, families, carers and the wider operations team
Managing last-minute staffing changes and resolving issues quickly
Conducting staff supervisions, appraisals and team meetings
Supporting the onboarding and compliance of new care staff
Carrying out regular field visits across the West Midlands
Attending MDT meetings and client reviews alongside clinical and operational colleagues
Supporting safeguarding, incident reporting and continuous service improvement
Liaising with healthcare professionals and commissioners
Participating in a shared on-call rota, including one weekday evening and approximately one weekend in every 3–4
To be considered for this Complex Care Coordinator position, you should have:
Previous experience within care coordination, field care supervision or a similar healthcare role
Experience within complex care or domiciliary care would be highly beneficial
Good understanding of CQC requirements and person-centred care
Strong rota management and organisational skills
Confidence communicating with care staff, clients, families and healthcare professionals
Ability to remain calm and find solutions when dealing with staffing issues or emergencies
A full UK driving licence and access to your own vehicle due to regular field visits
This is a great opportunity for an experienced Care Coordinator or Field Care Supervisor who wants more responsibility and the opportunity to develop within a growing complex care service.
If you're interested in this Complex Care Coordinator opportunity in Wolverhampton, apply today or contact Callum on (phone number removed) for more information
