We are currently recruiting for an experienced Housing Officer to join a well-established Housing Association covering a patch across Kent on a temporary basis.
This is an excellent opportunity for an experienced housing professional with a strong background in tenancy management and delivering high-quality housing services within the social housing sector.
Key Responsibilities of a Housing Officer:
Manage a designated patch of properties, providing an effective and customer-focused housing management service.
Deliver all aspects of tenancy management, including sign-ups, tenancy sustainment, breaches of tenancy, ASB, neighbour disputes and tenancy enforcement.
Conduct estate inspections and ensure communal areas are maintained to a high standard.
Carry out home visits and maintain regular contact with residents.
Work closely with internal teams and external agencies to resolve tenancy-related issues.
Support residents to sustain their tenancies and promote successful communities.
Identify and escalate safeguarding concerns where appropriate.
Monitor and manage rent-related issues, making referrals where necessary.
Maintain accurate records and update housing management systems in a timely manner.What We'd Love to See:
Previous experience working as a Housing Officer within a Housing Association or Local Authority.
Strong knowledge of tenancy management within social housing.
Experience managing a housing patch independently.
Confident dealing with ASB, tenancy breaches and resident enquiries.
Excellent communication and customer service skills.
Strong organisational skills with the ability to manage a varied workload.
Full UK driving licence and access to a vehicle – essential.Benefits of this Housing Officer role:
Competitive hourly rate
Hybrid working
Temporary contract with a well-established Housing Association
Opportunity to work across a varied Kent housing patch
Supportive working environment
Immediate opportunity for an experienced Housing OfficerIf this Housing Officer role is of interest, please apply or contact (url removed)
