We are recruiting an exciting opportunity for an experienced Hire Controller to join the team of a national company that supplies specialist equipment to the construction industry.
Our client has a great reputation in the industry and is seeking an enthusiastic, experienced, and flexible all-rounder to work as part of a busy team within a supportive company.
Experience in the hire sector isn't essential for this role provided you have worked in a busy office based customer service environment and have a positive approach.
Company – National construction hire company
Job Title – Hire Desk Controller
Location – Hatfield
Salary – up to £32k / annum + 7.5% bonus
Role:
First point of contact for customer enquiries
Responsible for receiving orders and collections of equipment.
Calculating and supply of quotes
Planning transport for deliveries and collections
Dealing with damages, calculating costs, liaising with customers regarding damages and ensuring payment is received
Full training on product range will be given.
Requirements:
Experience in a busy office based customer service role
Able to work in a fast-paced environment
Strong communication skills
Excellent multitasker
Flexible adaptable to change
Positive attitude
