We are currently recruiting for an experienced Housing Officer to join a well-established Housing Association covering a patch across Northampton on a temporary basis.
This is an excellent opportunity for an experienced housing professional with a strong background in tenancy management and delivering high-quality housing services within the social housing sector.
Key Responsibilities of a Housing Officer:
Manage a designated patch of properties, providing an effective and customer-focused housing management service.
Deliver all aspects of tenancy management including sign-ups, tenancy sustainment, breaches of tenancy, ASB, neighbour disputes and tenancy enforcement.
Conduct estate inspections and ensure communal areas are maintained to a high standard.
Carry out home visits and maintain regular contact with residents.
Work closely with internal teams and external agencies to resolve tenancy-related issues.
Support residents to sustain their tenancies and promote successful communities.
Identify and escalate safeguarding concerns where appropriate.
Monitor and manage rent-related issues, making referrals where necessary.
Maintain accurate records and update housing management systems in a timely manner.What we'd love to see from you:
Previous experience working as a Housing Officer within a Housing Association or Local Authority.
Strong knowledge of tenancy management within social housing.
Experience managing a housing patch independently.
Confident dealing with anti-social behaviour, tenancy breaches and resident enquiries.
Excellent communication and customer service skills.
Strong organisational skills with the ability to manage a varied workload.
Full UK driving licence and access to a vehicle (essential).What's On Offer:
Initial 6 week temporary contract
Hybrid and flexible working
£30.74 hour
55p per mile If this role is of interest we would love to hear from you!
Please apply to this Housing Officer role or contact (url removed)
