About the Role
This role is home-based with the ideal candidate residing in the Mold or Wrexham area.
White Label Sinks and Taps is a B2B distributor specialising in supplying high-quality kitchen sinks and taps to the trade. Supplying installers, kitchen retailers and builders' merchants, the company offers a range of durable, stylish products designed to meet the demands of professional trade customers.
We're looking for a motivated, hands-on individual to join our team as a Telesales & Office Support Administrator. This is a varied role combining outbound/inbound telesales with general office administration support — perfect for someone who enjoys speaking to customers and keeping things running smoothly behind the scenes.
What You'll Be Doing
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Making outbound calls to generate leads and follow up on enquiries
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Handling inbound customer calls and converting enquiries into sales
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Building and maintaining customer relationships
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Providing general office/admin support (data entry, scheduling, email correspondence)
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Processing orders, quotes, and invoices as needed
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Keeping accurate records of calls, sales, and customer interactions
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Liaising with the wider team to ensure smooth order/service delivery
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Providing secretarial support to field sales team
What We're Looking For
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Confident, clear telephone manner
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Self-motivated — able to work independently from home
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Good organisational skills and attention to detail
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Comfortable using phone systems, email, and basic office software (Sage 50, Word/Excel)
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Reliable home internet connection and a quiet, organised workspace
