My client is a highly regarded and prestigious commercial financial services organisation.
An opportunity has arisen for an experienced and proactive Credit Controller to join a busy collections team. The role would suit someone who enjoys building strong customer relationships while ensuring outstanding debts are collected efficiently, effectively and professionally.
As a Credit Controller you will be responsible for managing a portfolio of customer accounts, reducing early arrears, whilst delivering excellent customer service.
Main Duties
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Proactively manage and collect outstanding customer debt.
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Contact customers by telephone and email to resolve overdue accounts.
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Allocate incoming payments accurately.
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Reconcile customer accounts and investigate payment discrepancies, ensuring these are resolved quickly
Key Requirements
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Proven background in Credit Control essential
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Strong negotiation skills.
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Knowledge of creditworthiness & credit monitoring procedures
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Excellent communication skills and relationship building
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Strong attention to detail with good problem-solving abilities.
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Confident working with Microsoft Excel and bespoke systems (training provided)
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Ability to prioritise workload and manage multiple accounts.
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Professional and confident telephone manner.
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Organised with excellent time management skills.
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Experience of Consumer debt collection is helpful.
Premier Placement Services are acting as an employment agency for this vacancy
