Customer Service / Sales Administrator
Location: Leeds (fully on-site)
Hours: Monday-Friday, 08:30-17:00
Salary: £28,000
Location: LS9 - parking
About the Role
We're looking for a Customer Service / Sales Administrator to join a growing team with a unique and interesting product and fun clients based on the outskirts of Leeds City Centre with parking
The most important skills for this role are excellent communication and strong attention to detail. If you're known for getting things right first time and delivering outstanding customer service, we'd love to hear from you.
What You'll Be Doing
Acting as a key point of contact for customer enquiries via phone, email and online channels
Processing customer orders accurately, ensuring correct products, pricing and delivery details
Supporting customers with order, delivery and account-related queries
Investigating and resolving order, delivery and system issues
Communicating proactively with customers regarding delays or changes
Working closely with Operations, Sales and Marketing teams to ensure a seamless customer experience
Following company processes and maintaining high standards of accuracy and service
What We're Looking For
Excellent communication skills - clear, friendly and professional
Strong attention to detail and high levels of accuracy
Ability to work effectively in a fast-paced environment
Confidence using ERP, CRM or e-commerce systems
A positive, proactive and customer-focused attitudeIf you're looking for a role where communication, accuracy and customer service are at the heart of what you do, we'd love to hear from you.
Please click apply or email (url removed)
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK