Retail & Parts Sales Assistant
Location: Hersham, Surrey | Permanent, Full-Time | Hourly Rate + Benefits
The Role
Working as part of the showroom team and reporting to the Parts & Retail Manager, you’ll play an important role in the day-to-day running of the retail operation.
Your responsibilities will include:
Assisting customers with their enquiries both face-to-face and over the telephone
Selling a range of parts, hardware, clothing and related products
Providing friendly, knowledgeable and professional customer service
Supporting workshop technicians with parts identification and ordering
Receiving goods and helping with the distribution of orders
Processing cash, cheque and card payments
Assisting with stock and general showroom duties
Responding to customer enquiries via email and telephone
Working towards sales targets and identifying opportunities to support customers with additional products
Ensuring the showroom is kept organised, professional and welcomingAbout You
We’re looking for someone who is reliable, approachable and confident dealing with customers. You don’t necessarily need to come from an agricultural or parts background, what matters most is your attitude, customer service skills and willingness to learn.
You’ll ideally have:
Previous retail, sales or customer service experience
Excellent communication and interpersonal skills
Good computer skills, including email and internet use
A positive, can-do attitude and the ability to use your own initiative
Good attention to detail and numeracy skills
The ability to remain calm and organised during busy periods
Confidence working both independently and as part of a team
A smart and professional approach
A genuine interest in helping customers and delivering great service
A full UK driving licenceKnowledge of agricultural, horticultural or machinery parts would be beneficial, but full training can be provided for the right person.
Why Join?
You’ll be joining an established company offering a stable, permanent position with a strong benefits package, including:
32 days' holiday, including bank holidays
Workplace pension
Life assurance
Country store staff discount
Company sick pay scheme
Flu vaccinations
Employee referral scheme
Overtime paid at time and a half after 39 hoursWorking Hours 38 hours per week
Tuesday – Friday: 7:30am – 5:00pm (1-hour unpaid lunch)
Saturday: 8:30am – 12:30pm
Permanent, full-time, hourly paid position
Immediate start available, subject to notice period
