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Receive, process and record DoLS referrals, applications and associated documentation in accordance with established procedures.
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Maintain accurate and up-to-date records on electronic case management systems.
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Monitor workflow activity and statutory timescales and bring potential delays or issues to the attention of managers.
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Coordinate the administrative allocation of assessments and related activity as directed by the Advanced Practitioner.
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Liaise with Best Interests Assessors, Mental Health Assessors, advocacy services, care providers and partner agencies to arrange assessments and obtain required information.
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Support arrangements for advocacy, representatives and relevant correspondence, ensuring required information is provided to individuals and their representatives in accordance with statutory requirements.
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Provide information regarding DoLS processes and procedures to practitioners, providers, service users, families and partner agencies.
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Prepare standard correspondence, documentation and reports relating to DoLS activity.
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Assist with the collection and collation of performance information and management reports.
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Maintain up-to-date knowledge of legislation, statutory guidance, national policy developments and best practice relating to deprivation of liberty.
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Maintain accurate records of approved Best Interests Assessors, Mental Health Assessors and other commissioned professionals involved in the DoLS process.
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Support responses to complaints, audits, inspections, Freedom of Information requests and data requests by gathering and providing information.
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Assist in maintaining records relating to authorisations, assessments, renewals and reviews.
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Process invoices and undertake routine financial administration in accordance with council procedures.
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Support the review and updating of local procedures, guidance documents and administrative systems.
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Arrange and coordinate DoLS review meetings and related administrative activity where required.
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Provide administrative support to meetings relating to the DoLS service, including preparation of papers, note taking and action tracking where required
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Maintain confidentiality and ensure compliance with information governance, GDPR and council policies.
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Work collaboratively with colleagues and partners to support the efficient operation of the DoLS service.
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Promote equality, diversity, inclusion and person-centred practice in all aspects of work.
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Undertake other duties commensurate with the grade and purpose of the post.
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Work flexibly across the service to support operational priorities and service continuity.
Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates
