Job Purpose:
To provide excellent administration support to the depot in the running of the on / off hire process and contract control.
Key Responsibilities:
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Coordinating office activities and operations to secure efficiency and compliance to company policies.
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Preparing regular reports on hires and off hires, recording damage reports and client information.
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Maintaining and updating company databases, availability and hired equipment’s.
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Answering queries by employees and clients.
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Managing office equipment.
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Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos.
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Keeping stock of office supplies and placing orders when necessary.
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Ensuring product knowledge is maintained at a level adequate to deal effectively with customer enquiries.
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Dealing with customer calls regarding breakdowns & maintaining daily breakdown sheet.
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Ensuring all appropriate paperwork for equipment’s transferred to or from other depots accompanies that equipment and is processed promptly.
General Tasks & Responsibilities:
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Complying with Company Policies and Procedures and upholding the Nixon Hire Values at all times.
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Ensuring all work is carried out in a safe and timely manner without risk to yourself and others whether on site or at a depot in line with the Company’s Health & Safety Directives, Method Statements and procedure.
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Wearing appropriate safety clothing and using safety equipment to complete the task undertaken in the working environment in accordance with the Company’s P.P.E requirements.
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Reporting any accidents (person, property or vehicles) via the Accident / Incident report system.
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Adhere to Health and Safety, Environmental and Quality processes to ensure we are always compliant.
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Carrying out any other duties as requested by immediate line manager or Director.
Qualifications:
Though there are no specific qualifications for the role of depot administrator, it's important to have the following skills:
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Computing skills including those related to word processing and spreadsheets.
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Competency in using industry-specific software and administrative procedures (in house trained).
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Time management and organisational skills.
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Communications skills (verbal and written).
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Strong numeracy skills
