Job Title: Administrator
Trust Location: Buckinghamshire Healthcare NHS Trust
Location: Amersham Hospital , HP7 0JD
Hours: 18.75 hours per week
Working Pattern: Monday- Friday 8AM- 4PM or 9AM - 5pm
Duration: ASAP until 31st of March, 2027
Main Job Purpose:
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To provide administrative support to the Community and Rehabilitation care group services.
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To provide an excellent service to patients, their relatives and carers.
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To work as part of a Patient Administration Service and provide cross-cover for other staff across the Service to ensure a consistent and effective administration service is always maintained.
You’ll learn the following whilst working at the trust:
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An in depth understanding of the roles and responsibilities involved in working within the NHS
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Knowledge of the systems used, to effectively complete your role to the highest standard at all times
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A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation.
MAIN TASKS - PRINCIPAL DUTIES AND RESPONSIBILITES:
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To complete administration tasks and input information on to electronic record systems following trust guidelines.
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To support the referral process so that referrals are responded to in a timely manner
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To liaise with the clinical teams to support the delivery of services across Buckinghamshire.
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To provide admin support across services in the Administration Hub as required.
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To provide cover for the clinic reception desk greeting children, young people and their families and dealing with queries.
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To undertake any other appropriate duties as directed by the service.
COMMUNICATION
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To liaise with colleagues and other agencies verbally, virtually and by email.
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To answer the telephone and deal with any queries in a professional manner, as agreed by the service.
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To respond to email queries in a professional manner, as agreed by the service.
RESPONSIBILITY FOR RESOURCES
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Manage own time effectively to include planning of workload in collaboration with other team members.
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Take responsibility to minimise incurred expenditure e.g. telephone calls, use of stationery etc.
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Ensure cleanliness and maintenance of any equipment, and care with any furniture and premises used.
ORGANISATIONAL RESPONSIBILITIES
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To type reports, letters and emails which may include sensitive information.
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To ensure referrals are managed appropriately.
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To file reports/ correspondence etc.
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To scan and upload documents
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To photocopy documents as required.
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To deal with incoming and outgoing mail/ emails
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To take and type minutes of meetings as required.
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To archive records as necessary.
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To collate information when working on audits
You’ll have the following skills/experience:
Experience of working within the NHS/GP Practice
Experience of working with confidential/sensitive issues
Previous clerical/ administration experience
Experience of working with database/ computer programs
Experience of working as a member of team
Skills, Abilities & Knowledge:
Excellent organisational skills and ability to plan own workload.
Attention to detail
Excellent clear, concise verbal and written communication skills
Flexible working attitude
Ability to work under pressure and deal with difficult/sensitive situations
Knowledge and understanding of safeguarding and data protection
System Knowledge:
Microsoft (All departments requested this)
Evolve
Careflow
Rio
As a member of NHS Professionals, you have fantastic benefits:
· Competitive pay rates- work this week, get paid next week
· Essential support when you need it- 24/7 365 days- call us anytime
· Multi locational- work across neighbouring Trusts
· Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
· Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
· Training and development opportunities- Keep up with the essentials and more
· Build holiday allowance for every shift you work- your work life balance is important to us
· Stakeholder pension scheme available- a flexible future for you and yours
Who are NHS Professionals?
We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.
As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.
Apply Today
By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.
Disclaimer
Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion
