Customer Service Administrator
Location: Cowley, Uxbridge
Salary: £12.71 per hour
Hours: Monday to Friday, 9:00am to 5:00pm
Contract: Temporary to Permanent
Start Date: ASAP
About the Role
Our client, a well-established construction company based in Cowley, Uxbridge, is seeking a Customer Service Administrator to join their busy team. This is an excellent opportunity for a customer-focused individual with strong administrative skills looking for a long-term opportunity with the potential to secure a permanent position.
Key Responsibilities
Responding to customer enquiries via telephone and email
Handling and resolving customer complaints professionally and efficiently
Scheduling engineers and coordinating appointments
Liaising with internal teams to ensure work is completed on time
Updating customer records and maintaining accurate system information
Managing administrative tasks and supporting the wider team
Providing excellent customer service at all times
Skills and Experience
Previous customer service and administration experience
Excellent communication skills, both written and verbal
Strong organisational and time management skills
Ability to prioritise workload and work in a fast-paced environment
Good IT skills, including Microsoft Office
Experience within construction, maintenance, housing, or engineering environments would be advantageous but not essential
Benefits
Monday to Friday working hours
Opportunity to join a reputable construction company
Temp-to-perm opportunity
Supportive and friendly working environment
Immediate start availableTo apply, please contact Adecco or submit your application today.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
