Ocean Import Operator

CV-Library • Dagenham, Greater London • 46min ago

Ocean Import Operator - HYBRID WORKING

Location: Dagenham Salary: £35,000 per annum, with an increase following successful completion of probation Working arrangement: Hybrid Position: Permanent, full-time

An established and growing freight-forwarding business is looking for an experienced Ocean Import Operator to join its team in Dagenham.

This is an excellent opportunity for someone with at least two years’ ocean-import experience who can manage shipments confidently from initial booking through to final delivery. Previous experience using CargoWise is essential.

The company offers hybrid working, a supportive team environment and genuine opportunities for career progression.

Key Responsibilities

Manage ocean-import shipments from booking through to final delivery
Handle both FCL and LCL consignments
Liaise with customers, shipping lines, overseas agents, hauliers and internal departments
Monitor vessel schedules, arrivals and shipment milestones
Provide customers with regular and proactive shipment updates
Arrange customs-clearance instructions and supporting documentation
Coordinate container collections and final deliveries
Manage Bills of Lading, arrival notices and import documentation
Obtain rates and prepare customer quotations
Process supplier invoices and raise customer invoices
Resolve delays, documentation issues and operational queries
Maintain accurate and up-to-date shipment records within CargoWise
Deliver a consistently high level of customer service