Job Title: Clerical Officer
Location: Moorside Unit, Trafford General Hospital M41 5SL
Hours: 37.5 hours PW
Reference: 91245/91246/91247
What you’ll be responsible for:
· Applying filing structures, retention schedules so records are easy to find and manage throughout their lifecycle. Confidentiality and data protection.
· Ensuring records are correctly labelled, version-controlled and stored, with minimal errors in data entry or filing.
· Knowing how records move from creation/use through active storage, archiving and secure disposal, including retention periods and legal holds.
· Applying relevant laws and standards and maintaining audit trails.
· Using electronic records management systems (Paris), document management platforms (e.g. SharePoint/ MS Teams), databases and scanning, supporting migration from paper to digital.
· Assessing where records should sit, resolving misfiles, designing workflows and improving processes for efficiency and risk reduction.
· Understanding policies, good record‑keeping, responding to information requests and working with stakeholders across the organisation.
You’ll learn the following whilst working at the trust:
-
An in depth understanding of the roles and responsibilities involved in working within the NHS
-
Knowledge of the systems used, to effectively complete your role to the highest standard at all times
-
A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation
You’ll have the following skills/experience:
· Excellent telephone manner
· Outstanding communication skills
· Patient administration background
· Filing
· Scanning
