Traffic Operator, Felixstowe
Salary: £45,000
Due to continued growth, our client is seeking an experienced and Traffic Operator to join their busy transport operations team. This is a key position responsible for the day-to-day planning and coordination of their fleet, ensuring that customer requirements are met efficiently while maintaining compliance with all transport legislation and company procedures.
Key Responsibilities:
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Planning and allocating daily transport movements
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Monitoring vehicle and driver activity to maximise operational efficiency
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Liaising with customers regarding delivery schedules, collections, and service updates
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Managing driver communications and providing operational support
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Ensuring compliance with Working Time Directive, Driver Hours, and tachograph regulations
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Maintaining accurate transport records and operational documentation
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Responding to operational issues and implementing effective solutions
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Coordinating with warehouse and traffic teams to ensure service delivery targets are achieved
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Supporting the achievement of KPIs relating to service, utilisation, and cost control
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Building and maintaining strong relationships with customers and suppliers
Requirements:
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Previous experience in a Traffic Operator, Transport Planner, or similar transport operations role
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Strong understanding of UK transport legislation and compliance requirements
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Excellent organisational and problem-solving skills
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Ability to work in a fast-paced environment and prioritise workload effectively
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Strong communication skills with the ability to build relationships at all levels
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Proficient in transport management systems and Microsoft Office applications
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Knowledge of container, general haulage, or logistics operations would be advantageous
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Team player with a flexible attitude
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Ongoing training and development opportunities
