Job Role: Sales Negotiator
Location: Cheltenham
Job Type: Full Time
Reporting To: Director / Sales Management Team
Salary: Competitive + Commission
The Opportunity:
We are seeking an enthusiastic and commercially minded Sales Negotiator to join a successful residential property team. This is a customer facing role at the heart of the sales process, focused on building strong relationships with buyers and sellers, identifying opportunities, and delivering exceptional service throughout the property journey.
The successful candidate will be confident communicating with clients, motivated by achieving results, and passionate about helping people move home.
Key Responsibilities:
Buyer Management and Viewings
Build and maintain strong relationships with buyers
Understand buyer requirements and match suitable properties
Arrange and conduct property viewings
Gather and communicate feedback following viewings
Maintain regular contact with registered applicants
Proactively generate viewing opportunities
Sales Negotiation
Manage offers professionally and effectively
Negotiate between buyers and sellers to achieve successful outcomes
Progress agreed sales through to completion
Identify and overcome potential obstacles within the sales process
Maintain accurate records using the CRM system
Client Service
Deliver an outstanding customer experience at every stage
Communicate clearly and regularly with clients
Take ownership of enquiries and client relationships
Provide honest, knowledgeable, and professional advice
Act as a positive ambassador for the business
Commercial Contribution
Support the achievement of branch and individual targets
Develop strong local market knowledge
Identify valuation and business generation opportunities
Work collaboratively with colleagues across the business
Monitor and report on personal performance against key objectives
About You:
You will enjoy working with people and building relationships while demonstrating a strong commercial awareness and drive to succeed.
Essential Skills and Experience
Previous experience in estate agency, property sales, or a customer facing sales environment
Excellent communication and relationship building skills
Confidence in negotiation and influencing outcomes
A proactive approach with strong telephone skills
Excellent organisation and attention to detail
Commercial awareness and a results focused mindset
Positive, collaborative, and solution driven attitude
Full UK driving licence
Desirable
Knowledge of the Cheltenham property market
Experience using CRM systems
Understanding of the residential sales process
What Success Looks Like:
In this role, success is measured by the quality of relationships built and the commercial impact achieved. You will:
Convert enquiries and viewings into successful sales
Build trusted relationships with buyers and sellers
Generate valuation and instruction opportunities
Maintain momentum throughout the sales pipeline
Consistently deliver an exceptional customer experience
Contribute to business growth and local market presence
What Is On Offer
Competitive basic salary
Uncapped commission structure
Performance related incentives
Ongoing training and professional development
Clear career progression opportunities
Supportive and collaborative team environment
Modern technology and systems to enable success
If you are interested and have the relevant experience, please apply with an up-to-date copy of your CV. As champions of diversity and inclusion in the workplace, THOMAS Professional commit to reviewing applications we receive with complete fairness and equality.
At THOMAS Professional, we are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments during the application or interview process, please let us know, and we’ll be happy to accommodate your needs.
THOMAS Professional is acting as an agency on behalf of the client for this position.
THOMAS Professional is proud to be a corporate member of the REC, the recruitment industry's leading professional body.
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