We are pleased to be recruiting on behalf of a manufacturer, based on the outskirts of Cambridge, who are seeking an Internal Sales Co-Ordinator to join their team. This is a customer-focused role where you will play a key part in driving sales, developing strong customer relationships and ensuring every enquiry is handled promptly, accurately and professionally.
Key Duties:
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Develop new and existing customer relationships through proactive sales outreach, account management and follow-up.
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Identify opportunities to grow sales through cross-selling, upselling and account development.
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Process customer orders accurately and coordinate with internal teams to ensure smooth fulfilment.
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Handle customer enquiries professionally, resolving queries where possible and ensuring they are followed through to completion.
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Maintain accurate customer and sales records across CRM systems.
Previous Skills & Experience:
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Previous experience in internal sales, customer service or account management
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Confident communicator with a customer-focused approach
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Excellent organisation and attention to detail
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Good IT skills and experience using CRM systems
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Self-motivated, proactive and able to work to deadlines
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Ability to work effectively as part of a team
Benefits:
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25 days holiday + bank holidays
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Flexible working
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Company pension scheme
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Performance related bonuses
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Life insurance and income protection
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Enhanced maternity and paternity pay
