Senior Product Manager – UX / Digital Services / Digital Platform | London
London – Hybrid, 2 days per week
Rate: £700 PD Circa (Inside IR35)
Duration: 6 months
Overview
An excellent opportunity has arisen for a an experienced Product Manager to take ownership of our clients user-facing digital services. This is an excellent opportunity for a Product Manager who enjoys working on complex, high-impact digital products and balancing user needs with technical, governance and regulatory requirements.
Role and Responsibilities
Own the product vision, definition and roadmap for user-facing digital services
Develop and maintain an outcome-focused product roadmap based on user research, service data and organisational priorities
Lead discovery activity to understand user problems, test ideas and shape solutions
Translate user and business requirements into clear problem statements, user needs, acceptance criteria and prioritised backlog items
Work closely with Engineering, Service Design, UX and User Research throughout the product lifecycle
Define product success measures and monitor service performance against agreed outcomes
Lead and contribute to Agile ceremonies including sprint planning, stand-ups, demos and retrospectives
Work with governance, legal and approval teams to simplify complex application and approval journeys
Ensure services meet accessibility, security, identity, audit and wider platform requirements
Manage senior stakeholders across internal teams, external partners and the wider digital ecosystem
Work with third-party suppliers and contractors to ensure delivery meets agreed product and quality standards
Skills and Experience
Proven experience as a Product Manager delivering user-facing digital services within a multidisciplinary Agile environment
Strong experience owning product roadmaps from discovery through to delivery
Excellent understanding of user-centred design and product discovery
Experience using user research, analytics and service data to inform product decisions
Strong backlog management, prioritisation and requirements definition skills
Experience managing complex stakeholder groups and conflicting priorities
Comfortable working within technically complex or highly governed environments
Strong analytical, communication and decision-making skills
Experience within health, government, public sector or regulated digital services would be advantageous
Previous experience working to GDS Service Standards or through service assessments would be highly desirable
Experience of digital services involving governance, approvals or regulatory workflows would also be beneficial
