Administrator - Damp & Mould Team
Contract: Temporary / Interim (3-6 months)
Rate: Competitive
We are seeking an organised and proactive Administrator to support a busy Damp & Mould Team within a housing organisation.
Key Responsibilities:
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Handling incoming telephone calls and email enquiries from tenants and residents.
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Scheduling inspections, surveys, and remedial works with residents and contractors.
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Updating and maintaining housing management systems with accurate case information.
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Inputting, monitoring, and tracking damp and mould records and compliance data.
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Liaising with surveyors, contractors, and internal departments to ensure appointments are completed.
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Producing reports, correspondence, and general administrative documentation.
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Providing excellent customer service and keeping residents updated on the progress of their cases.
Requirements:
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Previous administrative or customer service experience.
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Strong data entry and IT skills, including Microsoft Office.
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Excellent communication and organisational abilities.
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Ability to manage multiple priorities in a fast-paced environment.
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Experience within social housing, repairs, maintenance, or property services would be advantageous
