We are currently recruiting for the position of Service Advisor in Wigan on behalf of a leading motor retail group. This is a full-time, permanent role offering a competitive salary and excellent career development opportunities within a renowned automotive business.
Benefits of a Service Advisor:
Basic salary of approximately £30,000 per annum, with potential earnings up to £38,500 including bonuses
Up to 34 days’ paid holiday annually
Performance-based bonus schemes
Employee discount schemes on products and services
Recognition awards such as Employee of the Month
Company sick pay scheme
Confidential health and wellbeing programmes
Ongoing training and professional development
Supportive, customer-focused working environmentDuties of a Service Advisor:
Greet customers warmly and ensure they feel valued and confident in our services
Clearly communicate available services, repairs, and supplementary products
Promote upselling of additional services, warranties, accessories, and loyalty programmes
Record customer vehicle details and service requirements accurately, obtaining necessary authorisations
Follow up with customers post-service to ensure satisfaction and encourage repeat business
Manage service and parts sales, including warranty policies and promotional offers
Maintain a professional, clean, and well-organised reception area
Liaise effectively with workshop staff to facilitate smooth scheduling and vehicle flow
Oversee accurate invoicing and cost documentation
Handle administrative tasks related to bookings, paperwork, and customer records
Resolve customer issues promptly and courteously, maintaining high standards of serviceRequirements of a Service Advisor:
Excellent verbal and written communication skills for effective customer and team engagement
Strong organisational skills and meticulous attention to detail
Customer-centric approach with a professional and friendly demeanor
Prior experience as a Service Advisor or in an automotive customer service role is preferred
Technical knowledge of vehicle servicing, repairs, and warranty procedures is advantageous
Ability to process payments accurately and efficiently
Familiarity with computerised recording systems and reporting tools
Knowledge of warranty procedures, vehicle legislation, and trade practices is desirableIf you are dedicated to building a successful career as a Service Advisor and thrive in a dynamic, customer-oriented environment, we invite you to apply for this opportunity.
Contact Consultant Paul Martin, Automotive Recruitment Specialist at Perfect Placement covering Wigan and Greater Manchester today to discover more about this fantastic opportunity.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today
