Office Support Agent
📍 Location: Greendale
💷 Pay: £13.50 - £14.00 per hour (depending on experience)
🕒 Hours: Monday to Friday
Available Shifts:
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5:00am - 1:30pm
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11:00am - 7:00pm
About the Role
Recruitment Solutions are wrking with a busy and established logistics and parcel distribution company based in Greendale, looking for a reliable and motivated Office Support Agent to join their team.
This is a varied role that involves supporting day-to-day office operations, handling customer enquiries, and ensuring excellent customer service throughout the parcel delivery process.
Key Responsibilities
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Answering incoming customer calls and emails
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Assisting customers with parcel and delivery enquiries
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Updating and maintaining records using computer systems
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Processing and tracking shipments
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Liaising with drivers, depots, and customers
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General administrative and office support duties
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Ensuring customer issues are resolved efficiently and professionally
The Ideal Candidate
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Previous customer service or administration experience is desirable
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Confident telephone manner and excellent communication skills
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Good computer skills, including Microsoft Office and data entry
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Ability to work in a fast-paced environment
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Organised, reliable, and able to multitask
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Due to the location, own transport is ideally required
What They Offer
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Competitive hourly rate of £13.50 - £14.00 per hour
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Monday to Friday working pattern
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Stable, long-term opportunity within a established logistics business
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Friendly and supportive team environment
If you're looking for a varied office-based role with customer interaction and administration responsibilities, we'd love to hear from you.
Apply today with your CV to be considered
