General Administrator

CV-Library • Torquay, Devon • 2h ago

Job Shop Recruitment is looking for a reliable and organised General Admin / Dispatch Administrator to join our team at our offices in Torquay.

The successful candidate will be responsible for a range of administrative and dispatch duties, ensuring customer orders are processed accurately and dispatched efficiently.

Key Responsibilities

Receive and redirect incoming telephone calls as required.
Process and dispatch all mail orders and regular B2B orders using a variety of courier platforms.
Track customer orders and provide Proof of Delivery (POD) documentation when required.
Take occasional telephone orders and process payments.
Liaise with customers and assist with general enquiries.
Carry out other general administrative duties as required.
Assist with the MRP system when capacity allows.
Ensure orders and associated administration are processed accurately and efficiently.

Hours of Work

The ideal working hours are 9:00am–5:00pm, Monday to Friday.

However, we would consider 9:30am–3:00pm for the right candidate to accommodate school runs and other family commitments.

What We Are Looking For

We are looking for someone who is:

Organised and reliable.
Confident communicating with customers by telephone and email.
Comfortable using computer systems and online platforms.
Accurate and methodical when processing orders and administrative information.
Able to work independently and as part of a small team.
Flexible and willing to assist with a variety of administrative tasks.

Previous experience in administration, order processing, dispatch or customer service would be advantageous, although we would consider the right applicant with transferable skills.

Salary & Benefits