Job Title - Housing Officer
Length of contract - 6 Months
Rate - Competitive
Hybrid
JD
-
Manage a caseload of general needs tenants and properties, ensuring effective tenancy and housing management.
-
Deal with tenancy issues, breaches of tenancy, ASB, safeguarding and tenancy sustainment.
-
Manage rent arrears, working with tenants to agree repayment arrangements and taking legal action where required, including preparing cases and attending court for possession and arrears cases.
-
Carry out tenancy visits and inspections, identifying and resolving issues at an early stage.
-
Provide advice and support to tenants, including signposting to relevant welfare, financial and support services.
-
Liaise with internal departments, external agencies, local authorities and legal representatives to resolve housing-related issues.
-
Ensure accurate records are maintained and all actions comply with relevant legislation, policies and procedures.
-
Provide a professional, customer-focused service while managing challenging situations and supporting vulnerable tenants.
Apply above if interested
