Freightserve recruitment are looking for Air and Roafreight Customs Clerks to work a 4 nights on 4 nights off for a major Freight Forwarder based in the Heathrow area.
Job Description:-
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Monitor and manage air & road freight transport for inbound and outbound shipments
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Liaise with haulage companies and freight forwarders to negotiate rates and delivery schedules
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Monitor shipments and proactively resolve delivery delays or transport issues
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Ensure all transport documentation is accurate and compliant (CMRs, delivery notes, consignment notes, import/ export documents)
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Track transport costs and support cost control initiatives
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Provide transport partners with precise collection and delivery instructions.
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Monitor incoming emails to identify, flag, and escalate potential operational issues.
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Monitor and report on KPI performance to ensure operational targets are met.
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Provide Customs clearances for air and road.
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Be willing to participate in an on call weekend rota to support operational continuity.
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Carry out general ad hoc duties to support the wider Operations team.
Coordination & Communication
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Act as a key point of contact between suppliers, transport providers, warehouses, and internal teams
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Provide regular shipment and order status updates to stakeholders
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Escalate risks to service levels or supply continuity when necessary
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Ensure compliance with company policies, transport regulations, and health & safety standards
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Maintain accurate records and documentation and upload and file in the platform.
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Identify opportunities to improve logistics efficiency and purchasing processes
Skills and Competencies
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Strong understanding of air & road freight operations and logistics processes including customs clearance.
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Excellent organisational and time-management skills
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Strong attention to detail and accuracy
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Effective communication and negotiation skills
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Ability to work under pressure and meet deadlines
Knowledge & Experience
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Previous experience in logistics, transport coordination, or supply chain operations
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Experience managing purchase orders and supplier communication
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Familiarity with UK and EMAT road transport regulations and customs (desirable)
Working hours are 4 nights on 4 nights off 7pm - 7am
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry
