Job Title: Road Freight Operator
Location: Hounslow, Middlesex (commutable from Heston, Osterley, Isleworth, Feltham, Southall)
Salary: £35,000 - £38,000 DOE Including Bonus
Hours: Full-time, Monday–Friday + occasional weekend on-call rota
About the Role
We're looking for an experienced Road Freight Operator to join a busy logistics operation, coordinating road freight movements for imports, exports, cross trade, and domestic shipments. You'll be the key link between suppliers, hauliers, and internal teams — keeping goods moving on time, on budget, and fully compliant.
What You'll Be Doing
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Planning, booking, and managing road freight transport (inbound and outbound)
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Liaising with hauliers and freight forwarders to agree rates and schedules
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Monitoring shipments and resolving delivery delays proactively
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Preparing accurate transport documentation (CMRs, delivery notes, consignment/customs docs)
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Providing transport partners with clear collection and delivery instructions
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Supporting customs processes for import/export
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Monitoring KPIs and reporting on operational performance
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Acting as main point of contact between suppliers, warehouses, and internal teams
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Maintaining accurate records on the operational platform
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Participating in an on-call weekend rota
What We're Looking For
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Previous experience in logistics, transport coordination, or supply chain operations
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Solid understanding of road freight and customs processes
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Experience with purchase order systems and ERP software
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Strong attention to detail and time-management skills
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Confident communicator, comfortable negotiating with suppliers and hauliers
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Familiarity with UK/EU customs and road transport regulations (desirable)
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Experience with CargoWise and/or Lima (desirable)
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GCSEs including Maths and English (or equivalent)
Apply Now and someone within the Freight Team will be in touch within 24 hours to discuss next steps
