Transport Coordinator
Location: Milton Keynes (West Ashland)
About the Role
We are looking for a proactive and organised Transport Coordinator to support a busy transport operation. You’ll work closely with the Transport Shift Managers to coordinate deliveries, communicate with drivers, and ensure an efficient, high-quality service to customers.
Key Responsibilities
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Prepare and allocate driver paperwork and route information.
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Conduct driver pre-briefs and de-briefs, escalating any issues where required.
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Maintain regular communication with drivers throughout their routes, updating all relevant parties on any changes.
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Update daily transport KPIs and operational data.
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Handle telephone and email enquiries from drivers and customers professionally.
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Liaise with customers to provide delivery updates and resolve any service issues.
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Arrange assistance in the event of vehicle breakdowns, ensuring driver safety and minimal disruption.
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Support continuous improvement initiatives within the transport department.
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Ensure compliance with Health & Safety, transport legislation, working time regulations and company procedures.
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Maintain knowledge of tachograph legislation and Driver Hours regulations.
What We’re Looking For
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Previous experience in a transport, logistics or supply chain environment.
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Good working knowledge of Driver Hours, Tachograph and Working Time Directive legislation.
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Strong communication and organisational skills.
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Excellent customer service skills.
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Ability to prioritise workload and work well under pressure.
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A proactive approach with strong attention to detail
