We are pleased to be recruiting a team of Telephone Sales Professionals to join our client in an exciting and busy role, on a Temporary basis leading up to Christmas.
You may have worked in Telephone Customer Service, Telesales, Reception/Administration Support or similar roles before and now looking for a great opportunity for work in the run up to Christmas.
Day-to-day, your role will involve a combination of Telephone Sales and Customer Support:
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Making telephone and email outbound communication to previous and existing customers;
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Entering and processing customer orders with a high degree of accuracy;
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Supporting existing customers and identifying any new sales leads;
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Managing communications across email, telephone and live chat;
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Updating dispatch notes and keeping customers informed as to their delivery status;
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Responding to customer reviews and managing feedback;
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Upkeeping the CRM system;
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Assisting with data entry, general office support and keeping documents updated;
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And any other duties in line with the role to support the Sales, Customer Service and Administration functions of the business.
You will be ideal for this role if you:
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Have a positive, supportive attitude;
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Are not afraid of speaking over the telephone to both business and consumer customers at all levels;
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Have an efficient and accurate work style;
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Have strong IT and Administration skills;
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Are able to prioritise your day well and remain organised;
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And have experience in handling enquiries and supporting customers with their requirements.
The roles will be starting from mid-September and will run on a Temporary basis until just before Christmas.
Working hours are Monday to Friday 09:00-17:30.
Interested? Please apply now to avoid disappointment!
Reflect Recruitment Group is operating as Employment Business under the Employment Agencies Act 1973