Sales Progressor - WarringtonJob Type: Full timeIn a NutshellWe have an exciting opportunity for a Sales Progressor to join our team within Vistry Manchester & Cheshire East at our office in Warrington. As our Sales Progressor, you will progress reservations to exchange and legal completion within the company agreed timescales.You will support the customer journey and effect timely exchanges through regular communications with solicitors, mortgage brokers and estate agents, dealing with issues promptly and efficiently.The successful candidate will keep the business informed on all sales progress for accurate financial legal completions forecasting.We value in-person collaboration and team culture, but were also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.Lets cut to the chase, whats in it for youCompetitive basic salary and annual bonusSalary sacrifice car scheme available to all employeesMileage allowanceUp to 33 days annual leave plus bank holidays increasing to up to 39 days with service2 Volunteering days per annumPrivate medical insurance, with employee paid coverCompetitive pension scheme through salary sacrificeLife assurance at 4 x your annual salaryShare save and share incentive schemesEmployee rewards portal with many more benefitsIn return, what we would like from youBehave in line with our company values Integrity, Caring and QualityLegal and/or Estate Agency, New Homes backgroundStrong IT skillsExperience with CRM systemsA good understanding of building regulations and legal obligationsProficient with MS Office programmes, specifically Outlook, Word and ExcelProficient with Sales software e.g. Connections Database/COINs/KeysExcellent telephone manner and email etiquetteAbility to deal with customers and stakeholders in a friendly and professional mannerAble to effectively handle difficult situationsStrong negotiation skillsAble to work under pressure, prioritise and meet set deadlinesWilling to be flexible in respect of day-to-day duties and hours workedRelevant experience working for a residential housebuilderLegal Conveyancing knowledgeFull driving licenseMore about the Sales Progressor roleUpdate internal systems with all sales progress activity, keeping all plot records up to date with accurate information.Liaise with internal stakeholders from site set up and manage the customer Database until site sales presence.Proactively communicate on a daily/weekly basis to the Sales & Marketing Director any issues with conveyancing and plot progression to ensure completions targets are achieved.Ensure new developments are set up with the legal teams in readiness for the first sales release.Obtain management proposals from the managing agents and set up the management companies.Ensure contracts are issued by solicitors within the agreed timescales and with the correct plans/information.Liaise with other Vistry departments to ensure enquires etc are responded to within a timely manner.Produce weekly sales progression tracker for sales team.Keep in touch with the sales team and the customer updating them on their purchase and advising them of actions they need to take.Liaise with mortgage lenders, solicitors, estate agents and other Vistry departments to deal with any issues that arise.Forecast expected exchanges, providing reasons for delays on overdue contracts to the business on a weekly basis.Generate general customer communications, e.g. pre-contract meeting letters, 35-day intention to complete letters, welcome letters.Complete extensive list of weekly and monthly KPI reports ensuring that the reports are completed in a timely and accurate manner.Progress the part exchange resales to exchange and legal completion. Liaise with solicitors, estate agents and our external team that help us in the delivery of part exchange.Finally, lets tell you a bit more about usWe build more than homes, were making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and youll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation,and the functional support of Vistry Services, were a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach.Join us in making Vistry.#LI-KM1
