Pcn Appeals Team Officer needed!
1 day per week in the office, Monday to Friday (hybrid working arrangement).
Successful candidate will be expected to attend the office as required for training, team meetings and operational needs.
Purpose of the job
To support the development and delivery of services within the Management of Place division by providing technical and customer service assistance to the team manager on various projects in front line activities.
This post is designated as the entry level role within a defined career development structure and is designed to provide the post holder with a thorough induction in the work required to achieve the goals and targets of Traffic & Highways Maintenance.
Key job outcomes/accountabilities
Data entry onto spreadsheets and databases
Responding to appeals against Penalty Charge Notices
Responding to general enquiries via email
General office and admin duties including opening and logging post
Liaising with other internal departments in relation to more technical appeals.
Occasional site visits in order to undertake checks/collate evidence.
Providing advice to our Customer Service Centre on enquiries relating to Penalty Charge Notice appeals.
Apply today!
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people
