Pyramid8 are looking for a Branch Administrator to join a small team based in Morley for a company who distributes into the construction industry.
This is a varied and hands-on role, ideal for someone who enjoys working with customers, keeping things organised and supporting the smooth day-to-day running of a busy branch. You’ll play an important role in providing excellent customer service while managing a range of administrative, stock and branch support duties.
As Branch Administrator, you will be responsible for:
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Providing a consistently professional and friendly level of customer service.
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Processing customer orders accurately using our computer systems.
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Handling customer enquiries by telephone and email.
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Completing general administration, including invoicing, credit notes and branch housekeeping.
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Reviewing stock levels in line with company policies and supplier requirements.
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Raising and chasing purchase orders and booking stock onto the system.
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Handling cash, completing banking and preparing payment sheets for Head Office Accounts.
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Supporting the Branch Manager and wider branch team with general office and warehouse duties.
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Developing your knowledge of our product range so you can confidently assist and advise customers.
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Preparing quotations and maintaining customer pricing on the system.
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Serving customers professionally and efficiently at the trade counter, including processing paperwork and taking payments.
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Occasionally assisting with picking and packing customer orders and ensuring all relevant paperwork is completed accurately.
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Maintaining a clean, tidy and professional working environment.
They are looking for someone who is organised, reliable and customer-focused, with excellent attention to detail.
You will ideally have:
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Previous administration or customer service experience.
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Good IT and computer skills.
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Excellent communication skills, both written and verbal.
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Strong attention to detail and accuracy.
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The ability to prioritise and manage a varied workload.
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A professional and helpful approach to customers and colleagues.
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Confidence handling payments and administrative paperwork.
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A willingness to learn about our products and industry.
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A flexible, team-focused attitude and a willingness to assist wherever required.
Experience within a trade counter, branch, warehouse, distribution or similar environment would be advantageous, but full product training will be provided
